Handling Moving Claims

So, you have had your move, unloaded and unpacked your items, and found yourself faced with an issue. One of your household items was damaged or broken. Damaged items can be an unfortunate cause of stress when it comes to moving. And your best option when hiring a professional mover, is to check their policy’s when it comes to handling issues of claims. If you have found yourself on moving day with a broken or damage item, here are some steps to take when filing a claim with your moving company. Thats why we put together these Tips For Handling Moving Claims.

• Contact your moving company directly for information on reporting your claim
• Never attempt to repair items yourself
• Do not throw any items away
• If your item was packed, make sure you indicate whether or not the box/carton was damaged or not
• Be descriptive! Your claim will need to be filed in writing, so be sure to list the item and the damage that occurred, every little detail you can provide will help speed along your claim
• If an appliance or electronic was damaged, be sure to include the make, model, and serial number when filing your claim
• If you have copies of your receipts, be sure to include them as well
• Make sure that if you have multiple items, damaged, destroyed or missing, that you list all of them on you initial claim form

Handling a claim can certainly be a tedious task, but when it comes to the replacement or repair of your household goods, it is certainly time well spent!

If you have any questions regarding filing a claim or the claims process, please contact us at: 1-800-373-MOVE (6683).

We Move Your Life!

Willie’s Transfer & Storage

1320 53rd St.

West Palm Beach, FL 33407

800-373-6683

Author: Kathy Long